ProcessMiner, Inc. | processminer.com
Effective Date: May 1, 2025
These Terms and Conditions (“Terms”) govern your use of the website located at processminer.com and any related services provided by ProcessMiner, Inc. (“ProcessMiner,” “we,” “us,” or “our”). By accessing our website or communicating with us, you agree to these Terms. If you do not agree, please discontinue use immediately.
1. Acceptance of Terms
By using our website, submitting a form, or otherwise interacting with us — including by providing your phone number and consenting to receive SMS messages — you accept these Terms and our Privacy Policy, which is incorporated herein by reference.
2. SMS and Text Messaging Terms
2.1 Program Description
ProcessMiner, Inc. operates an SMS messaging program for business-to-business (B2B) communications. By opting in, you agree to receive text messages from us that may include:
- Promotional and marketing content about our AI-powered process optimization platform
- Sales outreach, product announcements, and event invitations
- Follow-up messages related to inquiries, demos, or ongoing business conversations
2.2 Opt-In and Consent
Participation in our SMS program requires your express written consent. Consent may be given by:
- Checking an opt-in box on a web form and submitting your mobile number
- Providing verbal consent during a recorded call
- Responding affirmatively (e.g., YES or START) to an initial outreach message
You represent and warrant that you are the account holder or authorized user of the mobile number you provide. Consent to receive SMS is not required as a condition of any purchase.
2.3 Message Frequency
Message frequency will vary. You may receive multiple messages per month based on your engagement and expressed interests. We will not send messages at excessive or unreasonable frequencies.
2.4 Message and Data Rates
Standard message and data rates may apply. These rates are set by your mobile carrier. ProcessMiner does not charge additional fees for SMS communications.
2.5 How to Opt Out
You may withdraw your consent and stop receiving text messages at any time by:
- Replying STOP, QUIT, CANCEL, END, or UNSUBSCRIBE to any message from us
- Emailing info@processminer.com with your name and mobile number
- Contacting your ProcessMiner account representative directly
Upon opting out, you will receive a single confirmation message. No further promotional texts will be sent unless you re-subscribe.
2.6 How to Get Help
For assistance with the SMS program, reply HELP to any message or email us at info@processminer.com.
2.7 Supported Carriers
Our SMS program is available through most major U.S. wireless carriers. Carrier support may vary. ProcessMiner is not liable for delays or failures in SMS delivery caused by your carrier.
2.8 No Third-Party Sharing
Mobile opt-in data, including your phone number and consent records, will not be shared, sold, or transferred to any third party for their own marketing or promotional purposes.
3. Website Use
3.1 Permitted Use
You may access and use our website for lawful business purposes only. You agree not to:
- Use the site in any way that violates applicable local, state, or federal laws
- Transmit unsolicited commercial communications or spam
- Attempt to gain unauthorized access to any systems or data
- Scrape, crawl, or harvest data from the site without our express permission
- Upload or transmit malicious code or interfere with site functionality
3.2 Intellectual Property
All content on processminer.com, including text, graphics, logos, product descriptions, and software, is the property of ProcessMiner, Inc. or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our prior written consent.
4. Disclaimer of Warranties
The website and all content are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, express or implied. ProcessMiner, Inc. does not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.
5. Limitation of Liability
To the maximum extent permitted by law, ProcessMiner, Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of — or inability to use — the website or SMS program, even if we have been advised of the possibility of such damages.
6. Indemnification
You agree to indemnify and hold harmless ProcessMiner, Inc. and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of your violation of these Terms or any applicable law.
7. Third-Party Links
Our website may contain links to third-party websites. These links are provided for convenience only. ProcessMiner has no control over and accepts no responsibility for the content or practices of any third-party site.
8. Privacy
Your use of our website and SMS services is also governed by our Privacy Policy available at https://www.processminer.com/privacy-policy, which is incorporated into these Terms by reference.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict-of-law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Georgia.
10. Changes to These Terms
We reserve the right to modify these Terms at any time. Changes will be posted on our website with an updated effective date. Your continued use of the website or SMS program following any changes constitutes your acceptance of the revised Terms.
11. Contact Information
If you have questions about these Terms, please contact us:
ProcessMiner, Inc.
Atlanta, GA
Email: info@processminer.com
Website: https://www.processminer.com